Terms of service
Terms and Conditions
- Because all products are handcrafted, certain imperfections are unavoidable.
- Refund or exchange is not allowed due to hygiene purposes.
- If there are any defects caused from delivery through registered mail, please do contact us @charlottesoutre on Instagram and we may help you to assess the issue and provide appropriate damages. (Only applicable for registered mail users)
- Custom order can only be done through our Instagram @charlottesoutre.